The Essence

Behind Us

Softvira is looking for a professional Video Editor with advanced expertise in Adobe After Effects and other video editing tools. The ideal candidate should be capable of producing engaging, polished video content for a range of platforms, from promotional clips and social media reels to full-length explainers and animated visuals.

Responsibilities:

• Edit raw footage into impactful, visually engaging videos.

• Create animations, transitions, and motion graphics using After Effects.

• Collaborate with the creative and marketing teams to develop video concepts.

• Ensure consistency in branding, tone, and quality across all videos.

• Handle multiple projects while meeting tight deadlines.

• Optimize videos for web, mobile, and social media platforms.

Requirements:

• Bachelor’s degree in Media Production, Film, Animation, or related field.

• 2+ years of professional experience in video editing (showreel/portfolio required).

• Expertise in Adobe After Effects, Premiere Pro, and related editing software.

• Strong visual storytelling and creative direction skills.

Bonus Skills (Preferred):

• Experience with sound design, color grading, and audio syncing.

• Familiarity with other tools like Final Cut Pro, DaVinci Resolve, etc.

• Basic knowledge of motion design trends and social video best practices + Ai generated videos.

Shift Timing:

10 AM – 7 PM

We’re looking for a Customer Service Representative to deliver top-notch support to our clients. You’ll handle inquiries, resolve issues, and act as the friendly, reliable voice of our company, ensuring a seamless experience in the financial services space.

Responsibilities:

• Provide excellent customer support, addressing inquiries and resolving issues related to financial services.

• Communicate with customers via phone, email, and chat.

• Collaborate with cross-functional teams to ensure smooth resolution of customer concerns.

• Maintain accurate and detailed records of all interactions in our CRM system.

• Use MS Office applications (Word, Excel, Outlook) and Google Sheets/Docs for reporting and communication.

• Identify opportunities for process improvements and contribute to enhancing support procedures.

• Troubleshoot, escalate issues when needed, and follow up with customers to ensure satisfaction.

• Maintain high-quality standards in all interactions and responses.

Requirements:

• O / A Levels or a Bachelor’s degree.

• Proven experience in an international customer support role.

• Exceptional written and verbal communication skills.

• Tech-savvy with strong knowledge of Google Sheets, Docs, and MS Office.

• Familiarity with chatbots and digital customer support tools.

• Strong problem-solving skills with a customer-first approach.

• Ability to work independently and collaboratively in a fast-paced environment.

What We Offer

• Competitive salary and benefits package.

• Medical coverage.

• Continuous training and career development.

• Opportunities for growth within the company.

• A supportive team culture where your contributions matter.