The Essence

Behind Us

We are currently seeking a Customer Support Executive with a strong background in finance or accounting to join our growing team. If you are passionate about delivering exceptional customer service, possess excellent communication skills, and have a keen understanding of financial processes, we want to hear from you!

Responsibilities:

• Provide top-notch customer support to clients, addressing inquiries and resolving issues related to the financial services.

• Communicate with customers and clients via phone, email, and chat.

• Utilize your finance or accounting background to assist customers with billing, invoicing, and account-related queries.

• Collaborate with cross-functional teams to ensure seamless communication and resolution of customer concerns.

• Maintain accurate and detailed records of customer interactions within our CRM system.

• Identify opportunities for process improvements and contribute to the enhancement of customer support procedures.

• Maintain high-quality standards in customer interactions and responses.

Requirements:

• Bachelor's degree in Finance, Accounting, or a related field.

• O / A Levels with majors in Accounting.

• Proven experience in an international customer support role, preferably in the finance or accounting industry.

• Exceptional communication skills, both written and verbal, with a keen ability to explain complex financial concepts in a clear and concise manner.

• Knowledge of Tech Savy and how to use Google Sheets & Docs

• Strong problem-solving skills and a customer-centric approach to handling inquiries.

• Familiarity with using chatbots.

• Ability to work independently and collaboratively in a fast-paced environment.

Benefits:

• Market Competitive Salary

• IPD and OPD

• Bonus

• Paid Leaves

Softvira is looking for a professional Video Editor with advanced expertise in Adobe After Effects and other video editing tools. The ideal candidate should be capable of producing engaging, polished video content for a range of platforms, from promotional clips and social media reels to full-length explainers and animated visuals.

Responsibilities:

• Edit raw footage into impactful, visually engaging videos.

• Create animations, transitions, and motion graphics using After Effects.

• Collaborate with the creative and marketing teams to develop video concepts.

• Ensure consistency in branding, tone, and quality across all videos.

• Handle multiple projects while meeting tight deadlines.

• Optimize videos for web, mobile, and social media platforms.

Requirements:

• Bachelor’s degree in Media Production, Film, Animation, or related field.

• 2+ years of professional experience in video editing (showreel/portfolio required).

• Expertise in Adobe After Effects, Premiere Pro, and related editing software.

• Strong visual storytelling and creative direction skills.

Bonus Skills (Preferred):

• Experience with sound design, color grading, and audio syncing.

• Familiarity with other tools like Final Cut Pro, DaVinci Resolve, etc.

• Basic knowledge of motion design trends and social video best practices + Ai generated videos.

Shift Timing:

10 AM – 7 PM

We are looking for a motivated and detail-oriented HR Assistant to join our Human Resources team. This role is ideal for someone who is passionate about people, organized, and ready to learn and grow in the HR field.

Responsibilities:

• Assist in recruitment efforts by scheduling interviews and managing job postings.

• Support the onboarding and offboarding processes for new and exiting employees.

• Maintain accurate and up-to-date employee records and HR databases.

• Help organize employee engagement activities and internal events.

• Assist with preparation of HR documents such as contracts, letters, and reports.

• Handle administrative tasks such as filing, scanning, and updating spreadsheets.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.

• Prior internship or experience in HR is a plus experience is required from 0 to 1 year.

• Strong organizational and communication skills.

• Proficient in Microsoft Office (Word, Excel).

Benefits:

• Market Competitive Salary

• IPD and OPD

• Bonus

• Paid Leaves